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AI Receptionist & Voice Agents That Answer Every Call

A custom AI phone agent for your business. It answers inbound calls 24/7 in a natural voice, books and reschedules appointments, transfers urgent calls to your team and sends a clean summary of every call to your CRM. Built, trained and managed for you.

  • 24/7 call answering
  • Booking & rescheduling
  • Urgent call transfer
  • Outbound follow-up
  • Sounds natural, follows your script
  • Knows your services and prices
  • Every call summarised in your CRM
24/7every call answered,
nights and weekends
0calls sent to
voicemail
1clean summary per
call in your CRM
2-4weeks from audit
to live agent
Manycalls at once,
no busy tone
7+years building
growth systems

Find out how many calls you are missing

Enter your email and website. We look at how calls reach you, what happens after hours, your most common call reasons and how bookings are taken today, then send a plan for an AI receptionist with a fixed quote. Free, in 48 hours.

  • Missed and after-hours call gaps
  • Top call reasons to automate
  • Booking and transfer rules
  • Fixed quote with no obligation
Prefer to talk it through? Book a Strategy Call

Every missed call is a customer calling your competitor next

Callers rarely leave voicemails anymore. When the phone rings out at lunch, on a job site or after 5 PM, most people simply call the next business on the list.

Hiring a receptionist for nights and weekends is expensive, and answering services often just take a message. An AI receptionist answers instantly, handles the call properly and books the job, so the phone becomes a source of revenue instead of interruptions.

Contractor in a hard hat taking a phone call on a job site

Customers do not leave voicemails. They call the next number on Google.

Why every call matters
24/7calls answered at night, on weekends and on holidays
0callers sent to voicemail or put on hold
Manycalls handled at once during busy periods
100%of calls summarised and logged for your team

What your AI receptionist can do

A voice agent designed around your call types, your calendar and your rules, not a generic phone tree.

01

Answers every call

  • Natural, friendly voice
  • Your greeting and business name
  • Answers FAQs, prices and areas
  • No hold music, no busy tone
02

Books and reschedules

  • Live slots from your calendar
  • Books, moves and cancels
  • Confirms by SMS or email
  • Sends reminders before visits
03

Urgent call transfer

  • Detects emergencies by your rules
  • Transfers to the right person
  • Falls back to a text alert
  • After-hours on-call routing
04

Lead qualification

  • Asks your intake questions
  • Captures name, number and address
  • Spots spam and sales calls
  • Tags job type and urgency
05

Call summaries to CRM

  • Short summary of every call
  • Recording and transcript if enabled
  • Created as a lead or ticket
  • Owner alert for hot leads
06

Outbound follow-up

  • Appointment reminders
  • Quote and estimate follow-ups
  • Missed-call call-backs
  • Review requests after jobs

What a call with your AI receptionist sounds like

Polite, quick and accurate. It handles routine calls end to end and gets a human on the line when it should.

Inbound call

Answered in one ring

  • Answers in your business name
  • Books from real calendar availability
  • Texts the caller a confirmation
  • Alerts you about urgent jobs

Call routing rules

You decide what happens

  • Different rules for office hours and after hours
  • Transfers to mobiles or a team line
  • Escalation if nobody picks up
  • Easy to change as you grow

AI receptionists explained: cost, setup and what to expect

Everything a business owner should know before putting an AI on the phone.

Front desk receptionist using a tablet to manage bookings
24/7every call answered,
nights and weekends

What is an AI receptionist?

An AI receptionist (also called an AI voice agent or AI phone answering service) is software that answers your business phone and speaks with callers in natural language. It understands what the caller wants, answers from information you provide, books appointments into your calendar, transfers calls when needed and records what happened.

Unlike a phone menu ("press 1 for sales"), callers just talk normally. Unlike most answering services, it does more than take a message: it can finish the job, such as booking the appointment or answering the pricing question, and it does not get tired, sick or overwhelmed when ten people call at once.

Off-the-shelf AI receptionist apps vs a custom-built agent

There are many subscription AI receptionist apps. They can be a good start for a sole trader with simple needs. Where businesses run into trouble is the setup: writing the call script, connecting the calendar and CRM, setting transfer rules, handling edge cases and testing it properly. A badly configured agent annoys callers and books the wrong jobs.

We build on proven voice AI platforms and do the work that makes the agent reliable: call flow design, knowledge base, integrations, testing with real call scenarios and monthly tuning. You get a receptionist that fits your business rather than a tool you have to configure yourself.

How much does an AI receptionist cost?

There are two parts to the cost:

  • Setup: designing the call flows, training the agent on your business, connecting your phone number, calendar and CRM, and testing. This is a one-time fixed fee that depends on how many call types and integrations you need.
  • Running costs: voice AI and telephony are usually billed per minute by the platform. For most small businesses this is a fraction of the cost of a part-time receptionist, and you only pay for the calls that are actually handled.

We give you a fixed setup quote and a realistic monthly estimate based on your actual call volume before you commit.

How setup works and what we need from you

We need a list of your services and prices (or price ranges), service areas, opening hours, booking rules, who should receive transfers and what counts as urgent. We turn that into a call script and knowledge base, connect your calendar and CRM and set up your number. You can keep your existing phone number: we can forward calls only after hours, only when you do not answer, or all the time.

Before launch we run test calls with you covering bookings, cancellations, complaints, emergencies and awkward questions, and fix anything that does not sound right.

What an AI receptionist should not do

  • Give medical, legal or financial advice. It should take details and route to a qualified person.
  • Promise prices you have not approved. It quotes from your list or explains that a visit is needed.
  • Trap callers. There must always be a way to reach a human or leave a message.
  • Pretend to be a person if asked. We recommend it says it is the business's virtual assistant when asked directly.

Deciding whether it is worth it for your business? Read our honest take: AI voice agents for service businesses: are they worth it?

Is an AI receptionist right for you?

The return is highest when calls are valuable and you regularly cannot answer them.

A great fit if you

  • Miss calls while on jobs or with clients
  • Get calls after hours and at weekends
  • Book appointments, visits or estimates by phone
  • Pay for an answering service that only takes messages
  • Run ads that make the phone ring

Probably not yet if you

  • Receive very few calls each week
  • Handle mostly complex, emotional or advisory calls
  • Need every call answered by a specialist
  • Have no calendar or booking process yet
  • Want to replace your whole front desk overnight

AI receptionists by industry

Built around the calls your business actually gets.

HVAC, plumbing & electrical

  • Emergency triage and transfer
  • Same-day and next-day booking
  • Call-out fee explained upfront

Dental & medical clinics

  • New patient booking
  • Rescheduling and reminders
  • Routes clinical questions to staff

Law firms

  • Intake and case screening
  • Consultation scheduling
  • Urgent matters to the right lawyer

Real estate & property

  • Listing and viewing enquiries
  • Maintenance requests 24/7
  • Tenant and buyer routing

Salons, spas & med spas

  • Bookings and changes by phone
  • Treatment and price questions
  • No-show reminders

Auto repair & trades

  • Service booking and estimates
  • Status updates on jobs
  • Missed-call text-back
Platforms and tools we connect
  • Your existing number
  • Twilio
  • Retell AI
  • Vapi
  • Google Calendar
  • Outlook
  • Calendly
  • HubSpot
  • GoHighLevel
  • Jobber
  • ServiceTitan
  • Housecall Pro
  • Slack
  • SMS

How we launch your AI receptionist

From audit to answering real calls in a few weeks, with you in control of every rule.

  1. 1Week 1

    Call audit

    We map your call types, hours, booking rules, transfer contacts and what counts as urgent.

  2. 2Week 2

    Script and build

    We write the call flows, train the agent on your business and connect calendar, CRM and SMS.

  3. 3Week 3

    Test calls

    We run test calls with you, from easy bookings to angry customers, and fix every weak spot.

  4. 4Ongoing

    Go live and tune

    Calls go live on your schedule. We review transcripts and improve the agent monthly.

What drives the cost

A fixed setup fee, plus usage-based running costs you can see in advance.

Number of call types

Bookings only is simpler than bookings, quotes, status updates and emergencies. Each call type needs its own flow and testing.

Integrations

Calendar only, or calendar plus CRM, field service software, SMS and payment links. More connections mean more setup.

Call volume and hours

Running costs are usually per minute. After-hours only costs less than 24/7 cover of every call.

You get a fixed setup quote and a monthly running-cost estimate based on your real call volume before we start.

AI receptionist vs a hire or an answering service

Not a replacement for your team. A way to make sure the phone is always answered properly.

Dexora AI receptionist compared with hiring a receptionist and a traditional answering service
What you getDexora AI receptionistHiring a receptionistAnswering service
Available24/7/365Business hoursOften 24/7
Books into your calendarYes, in real timeYesUsually takes a message
Knows your services and pricesTrained on your businessAfter trainingBasic script
Handles several calls at onceYesOne at a timeDepends on staffing
Summary in your CRMEvery callIf rememberedEmail message
CostSetup + per-minute usageFull salary and benefitsPer call or minute

Trusted by 500+ businesses

From engineering firms and law practices to eCommerce brands and local service companies.

What business owners say about us

Trusted by businesses across the United States, United Kingdom, Australia, Canada and Finland.

"Dexora Digital took over our SEO, website development, and digital marketing in early 2025 and delivered outstanding results. The new pages they created are professionally designed, SEO-focused, and highly effective at converting visitors into quality leads. Our content now generates over 8,000 AI citations per month."

Sonny Patel
Sonny Patel PECEO, Keentel Engineering

"Great experience from start to finish. The quality of the monthly local SEO, GEO, and AEO work is outstanding, and everything is handled with care and expertise. Communication is clear and professional. I genuinely enjoy collaborating with them and appreciate their long-term, results-driven approach. Highly recommended."

Julie Slagt
Julie SlagtAlpha Strategies Agency

"It is a pleasure to work with them. They are very knowledgeable and responsive. They did great job on our website redesign and AI search optimization."

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Vince SebaldFounder & CEO, GxPReady

"Working with Taqweem has been a pleasure. He and his team are thoughtful and responsive about how they develop sites. Communication is continuous, and he listens intently. He is comfortable offering suggestions that enhance your ideas without increasing cost."

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Tim SimonSimons Group LLC

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Matt Mankse
Matt Mankse4BSF

"Exceptional service delivery and knowledge. I can highly recommend Dexora Digital SEO services. They developed the website for me and are now managing SEO with exceptional progress."

Richard Lloyd
Richard LloydMid-Century Furniture Restoration

"Professional, responsive, and highly knowledgeable. Dexora explained everything clearly and delivered exactly what was promised. Because of the experience, we moved forward with ongoing SEO services."

SKY
SKYLegend Movers 4 You

"They did an excellent job with my SEO. He clearly explained what he was doing, why it mattered, and delivered everything on time. The improvements he made were detailed and practical."

Nichol
NicholCedar Street Training

"I got a result that far exceeded my expectations, and I want to thank the team very much. They worked meticulously and understood our needs, delivering exactly what we wanted. I definitely recommend them."

Mehmat
MehmatCapital Kitchen & Bath

"I’m extremely impressed with the SEO work delivered. They were knowledgeable, responsive, and provided clear insights into how to improve our site ranking. They performed a detailed audit, optimized key pages, and gave actionable recommendations that actually made a difference."

Sandip Patel
Sandip PatelKeentel Engineering

"Professional, and he took his time to explain insights clearly."

Mixene
MixeneOne Way Cleaning

"Very thorough work with research and implications. Clear and concise formatting."

Michlic
MichlicFinnish Touch Enterprises

"Excellent customer service, great work. I will definitely use him again."

Teddy
TeddyTeddy’s Total Body

"Awesome team."

Matevesi
MatevesiPro Site Plans

AI receptionist FAQs

Answers on cost, voice quality, phone numbers, transfers and privacy.

The Dexora Digital team at work
Question not answered here?Email ahmad@dexoradigital.com, we reply to every message.
How much does an AI receptionist cost for a small business?
There is a one-time setup fee based on your call types and integrations, plus running costs that are usually billed per minute by the voice and phone platforms. For most small businesses the total is a fraction of a part-time receptionist. You get a fixed setup quote and a monthly estimate first.
Can I keep my existing phone number?
Yes. We can forward calls to the AI receptionist all the time, only after hours, or only when your team does not answer within a set number of rings.
Does it sound like a robot?
Modern voice agents sound natural and respond in real time. We choose the voice, pace and greeting with you and test it until you are comfortable putting it in front of customers.
Can it book appointments directly into my calendar?
Yes. It checks live availability in Google Calendar, Outlook, Calendly or your booking or field service software, books the slot and sends the caller a confirmation by text or email.
What happens with emergencies or angry callers?
You set the rules. The agent can transfer the call to an on-call person, text an alert, or take a detailed message and escalate. It never traps a caller without a way to reach a human.
Can it make outbound calls?
Yes. It can call back missed calls, confirm appointments, follow up on quotes and request reviews, within the calling rules that apply in your country.
Will it work with my CRM?
Yes. Each call can create or update a lead, contact or ticket in HubSpot, GoHighLevel, Pipedrive, Jobber, ServiceTitan, Housecall Pro and others, with a short summary and the caller details.
How long does setup take?
Most AI receptionists go live in 2 to 4 weeks, including the call audit, script, integrations and test calls.
Are calls recorded and is data secure?
Recording and transcripts are optional and follow the consent rules in your area. We use reputable providers, limit access and agree data rules with you before launch.

Never send a customer to voicemail again

Start with a free call audit. We will show you which calls an AI receptionist can handle, how it would book and route them, and what it would cost.

ahmad@dexoradigital.com+1 (385) 885-5362USA · UK · Australia · Canada · Finland
Hi, I'm Dex Questions about SEO, AI search or your website? Ask me anything, or book a free strategy call with Taqweem.